Our team is on a 2-week retreat. So, we won't be able to reply you as quickly as we normally could. Thank you for your understanding and patience in the meanwhile 🙂
Our Official Support Hours (SG time) *
|Monday-Thursday||8:00 AM - 8:00PM|
|Friday||8:00 AM - 4:00PM|
|Sunday||Priority Support Only|
* This includes chat support
Before contacting our support, please:
- Make sure you're using the latest version of our Password Protect WordPress Pro plugin
- Clear your hosting and plugin cache
Caching speed up your WordPress site but may also cause issues with our plugin. ThemePunch has a great tutorial on how to clear your hosting and plugin cache
- Go through our Documentation for common mistakes, tutorials, and solutions. Check out our Scope of Support as well.
We usually work beyond our official support hours. So feel free to reach out to us through chat message.