Privacy Policy

Last Updated: Nov 26, 2025.

Password Protect WordPress (PPWP Plugin) and WP FOLIO LLC (“we”, “us”, “our”) are committed to protecting your privacy.
This Privacy Policy explains:

  • what data we collect
  • how and why we collect it
  • how we store and protect it
  • how analytics/telemetry works
  • when we share data
  • your rights and choices

By using our website, products, or services, you agree to this policy.

1. What Data We Collect and Why

We collect data to:

  • provide products and services
  • maintain your account
  • deliver support
  • improve plugin compatibility and performance
  • meet legal or security obligations

We collect the following categories of data:

1.1. Data You Provide Voluntarily

Examples:

  • Name, email address, billing information (when purchasing a license)
  • Correspondence with support (emails, support form submissions, logs you choose to send)
  • Comments, posts, or content submitted on our website
  • Form data you submit (newsletter signup, feature requests, demo requests, etc.)

Purpose:

  • Account management, billing, support, communication, and service delivery.

1.2. Data We Automatically Collect (Cookies, Logs, Website Analytics)

When you visit our website, we may collect:

  • IP address (may be anonymized depending on region)
  • browser type
  • device information
  • operating system
  • referring pages
  • usage patterns
  • pages viewed and actions taken

Purpose:

  • Website security
  • Performance monitoring
  • Improving user experience
  • Fraud detection and abuse prevention

Third-party analytics may be used, including:

You can manage or disable cookies in your browser settings.

1.3. Plugin Analytics / Telemetry (New)

To improve plugin stability, compatibility, and performance, PPWP may collect non-personal, anonymized technical data from your WordPress installation.

What PPWP Analytics Collects

  • WordPress version, PHP version
  • PPWP plugin version and active add-ons
  • Server environment details (e.g., hosting type, PHP extensions)
  • Error logs and diagnostic events
  • Plugin/theme conflicts
  • License activation status
  • Feature usage patterns (e.g., which PPWP features are enabled)

❗ What PPWP Analytics Does NOT Collect

We DO NOT collect:

  • names or contact information
  • passwords
  • website content
  • protected page content
  • visitor information
  • personal data of site users
  • IP addresses of site visitors
  • any data that identifies you or your customers

All analytics data is anonymized and used solely to improve the plugin.

Opt-Out Anytime

You may disable analytics in the plugin settings.
Disabling analytics does not affect your access to core features.

2. Sensitive Personal Data

We do not intentionally collect sensitive data (e.g., racial/ethnic origin, health data, political opinions, biometric data).
If you voluntarily provide such data (such as in support logs), you explicitly consent to us processing it.

We also do not knowingly collect personal information from anyone under 18 years old.

3. How We Use Your Data

We use collected data to:

  • deliver products and services you purchased
  • manage your account
  • process transactions
  • provide support
  • send important service or product updates
  • analyze plugin performance
  • protect against fraud and abuse
  • improve our website and products

We may send occasional emails related to:

  • plugin updates
  • renewal reminders
  • security notices
  • offers (only if you opted in)

You may unsubscribe anytime.

4. How Long We Keep Your Data

We retain personal data only as long as necessary to:

  • provide the services you requested
  • maintain your account
  • comply with legal obligations

Examples:

  • Support records: kept as long as your account exists
  • Billing records: retained per legal requirements
  • Analytics data: retained only as long as needed for diagnostics
  • Inactive accounts: archived but not actively processed

You may request deletion at any time (See Section 9).

5. Where We Store Your Data

WP FOLIO LLC is registered at 30 N GOULD ST STE R, SHERIDAN, WY 82801, USA. Your data may be stored or processed in the U.S. or by third-party service providers in other countries. We take steps to ensure all international transfers comply with privacy laws.

6. How We Protect Your Data

We use physical, organizational, and technical measures including:

  • SSL encryption for all data transmission
  • Restricted access based on business need
  • Security monitoring and vulnerability prevention
  • Confidentiality agreements for all employees and partners
  • Regular training on data protection

We regularly review practices for compliance with global standards.

7. Do We Share Your Data?

We do not sell or rent your personal data.

We may share data only in the following cases:

7.1. Service Providers & Partners

Such as:

  • payment processors
  • email service providers
  • analytics providers

Partners must comply with strict privacy and security standards.

7.2. Legal Requirements

We may disclose data:

  • to comply with a legal obligation
  • to detect or prevent fraud, abuse, or security threats
  • to enforce our Terms & Conditions
  • to protect the rights and safety of ourselves or others

7.3. Business Transfers

If WP FOLIO LLC undergoes a merger, sale, acquisition, or reorganization, data may be transferred to the new entity.

8. Data From Third Parties

We may receive your data through:

  • payment gateways
  • support integrations
  • third-party platforms
  • unsolicited submissions (e.g., logs sent by your hosting provider)

We treat all third-party data with the same standards as directly collected data.

If legally required, we will notify you within 30 days of receiving such data.

9. Your Rights

Depending on your jurisdiction (GDPR, CCPA, PDPA, etc.), you may have the right to:

  • access your data
  • correct inaccurate data
  • withdraw consent
  • request deletion (“right to be forgotten”)
  • request data portability
  • restrict or object to processing
  • lodge a complaint with a supervisory authority

To exercise these rights, contact us at:
[email protected]

Please note:
If you request deletion of essential account data, we may no longer be able to provide services to you.

10. Children’s Privacy

We do not knowingly collect personal data from individuals under 18.
If you believe we have collected such data, contact us and we will delete it promptly.

11. Links to Third-Party Sites

Our website may contain links to external sites.
We are not responsible for:

  • their content
  • their privacy practices
  • their data processing policies

Always review their policies separately.

12. Changes to This Privacy Policy

We may update this policy at any time.
If changes are significant, we will notify you:

  • on our website
  • by email (if you have an account)
  • through notices inside the plugin

Your continued use of our website or products after changes means you accept the revised policy.

13. Contact Information

For questions or privacy requests, contact us:

WP FOLIO LLC
Registered Address: 30 N GOULD ST STE R, SHERIDAN, WY 82801, USA
Email:[email protected]
Website: passwordprotectwp.com